You can hear when a customer is about to leave. We give you the exact words.
Conversation intelligence that listens to every call and surfaces the signals that matter most for retention, sales, and cost.
Real-time guidance your agents actually use
Most coaching happens after the call ends. Ours happens while your agent is still speaking.
Subtle prompts appear on the agent's screen mid-call, not after. No pop-ups, no noise.
Subtle prompts appear on the agent's screen mid-call, not after. No pop-ups, no noise.
Get your first actionable insight in under a week.
We integrate with your existing tools and start delivering clear, data-backed recommendations fast.
The Kyros platform delivers results across retention, sales, and cost
Since 2012, we've applied the science behind customer experience to give contact center leaders proven outcomes with real conversational data.
25%
Higher retention rates
18%
Increase in sales
15%
Lower service costs
12+
Integrations out of the box
12 years of real conversations, analyzed
Since 2012, our customers have used speech analytics to find the exact moments that drive retention and revenue. Here is what they have to say.
We were drowning in call data and missing the patterns that cost us customers. Kyros showed us exactly where agent conversations went off track. Retention improved within the first quarter.
David Park
VP of Customer Experience, National Insurance Group
Real-time agent guidance from Creovai changed how our team handles escalations. Agents feel more confident and customers feel heard. The analytics proved what we suspected — shorter calls, higher satisfaction.
Jennifer Martinez
Director of Operations, West Coast Telecom
We integrate with Salesforce, Zendesk — the tools we already use. The speech analytics layer uncovered friction points our manual QA team had missed for years. The ROI was immediate and measurable.
Michael Chen
Senior Director, Customer Success, FinTech SaaS
Who built the science behind conversation intelligence?
Founded in 2012 by experts in customer experience research, Kyros (now Creovai) turns raw call data into clear, actionable steps that improve every metric that matters.